Thank you for choosing to complete our Customer survey. This survey is a critical component of our ISO 9000 compliance. Please note that only purchasers / users of VLSI Standards should complete this survey.

 
Fields marked with an asterisk (*) are required.
 
First Name *
Last Name *
Title *
Company *
E-mail *
Street Address *
City *
State (US only) *
State/Province (non US)
Zip/Postal Code *
Country *
Phone *
Fax
 
1. I was easily able to contact a VLSI Standards representative in a timely manner (either by phone, e-mail or other).
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
2. I was quoted a delivery time that was acceptable for my requirements.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
3. I was able to purchase products that are acceptable for my requirements.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
4. The literature, product details, website information, or other product communication material provided to me was clear and understandable enough for me to make a purchasing decision.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
5. The standard(s) was delivered to me by the date that was committed during the quotation process.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
6. The product literature and instructional information provided with the standard(s)was sufficient to be able to use the VLSI Standard product.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
7. The standard performed as expected on my instrument and met the specifications listed on the Certificate of Calibration.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
8. I believe the VLSI Standard(s) that I received to be of high quality and craftsmanship?
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
9. I consider VLSI Standards products a good value.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
10. My overall experience with VLSI Standards has been excellent.
Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree
Please include any comments concerning the Overall process here:

Products  |  Recertification  |  ISO & QS Support  |  Company  |  Contact  |  Home

NVLAP Lab Code 200302-0